Connect the facts visitors may need
Website pages, product records, variants, policies, forms and useful links become the answer boundary. Sync status and source quality should be checked before launch.
Overview
Capabilities that share one installation context.
AiRep24 combines a connected knowledge base, text chat, optional voice input, product guidance, customer preference memory with consent, and Telegram operator notifications. Each capability is configured for a specific website or online store.
The assistant does not create missing product or policy facts. It uses the customer-facing sources the merchant connects and maintains, then applies the enabled visitor and operator controls for that installation.
Capability system
Configure the source, visitor experience, and operator boundary.
The feature set works best when the knowledge and controls are reviewed together instead of enabling every option by default.
Choose text, voice and product behavior
Text chat is the core path. Voice, product cards, recommendation behavior and memory are enabled according to the installation and tested with representative questions.
Keep judgment with the merchant team
Telegram can provide conversation context to a configured operator. The notification does not represent an automatic takeover; a person decides whether and how to respond.
Product capabilities
Start with the product capability you need.
Use the carousel to move through real generated pages in this section.
FeatureAutomated Knowledge Base
Build an editable source from approved website pages and store data, then review gaps and rescan after changes.
Open guide
FeatureVoice questions and answers
Let ecommerce shoppers ask product, delivery, size, return and recommendation questions by voice, then answer from synced store data with optional Telegram handoff.
Open guide
FeatureMulti-Language Support
AiRep24 can answer customer questions in the languages enabled and tested for an installation, using the same maintained knowledge sources across supported visitor journeys.
Open guide
FeatureProduct Recommendations
AiRep24 can recommend relevant products from configured catalog data, visitor constraints, and merchant rules, while linking each suggestion to a real destination.
Open guide
FeatureTelegram Operator Handoff
Notify a configured Telegram operator with available conversation context when a case needs manual review.
Open guideProduct fit
AI customer service software for website support
Use AI customer support software with maintained website knowledge to answer customer questions, guide product discovery, support voice and multiple languages, and send uncertain cases to a person. This is the commercial product category behind many customer support AI searches.
AI customer service software for website support
Explore AI customer service software for website answers, maintained knowledge, multilingual and voice input, product guidance, and Telegram operator review.
Early access
Get updates
Leave your email and get updates from AiRep24.