Starter
For a store or website starting with the core assistant workflow.
$19/mo
- 500 AI replies per month
- 30 days of chat history
- Up to 250 remembered visitors or customers
- One active character
- One in-app operator
- No Telegram operator access
Plans
Three clear buying paths.
Choose the package that matches the current workflow, expected volume, and rollout path.
Growth
For a growing team that needs more usage, longer history, and one Telegram operator connection.
$49/mo
- 5,000 AI replies per month
- 180 days of chat history
- Up to 2,500 remembered visitors or customers
- All ready-made characters
- One in-app operator
- One Telegram owner or operator
- Telegram notifications and operator replies
- Product recommendations using customer memory
Scale
For a larger team that needs expanded limits, more operators, and advanced operating controls.
$149/mo
- 25,000 AI replies per month
- 365 days of chat history
- Up to 15,000 remembered visitors or customers
- All ready-made characters
- Up to five in-app operators
- Up to five Telegram operator connections
- Saved operator replies and auto-escalation rules
- Advanced analytics
Compare
Show the practical differences.
Use this matrix to understand which plan fits the company setup, workflow volume and support needs.
| Capability | Starter | Growth | Scale |
|---|---|---|---|
| Knowledge pages | 100 pages | 300 pages | 1,000 pages |
| AI replies | 500/month | 5,000/month | 25,000/month |
| Telegram operators | Not included | 1 operator | 5 operators |
| Support path | In-app console | One Telegram operator | Multi-operator rollout |
Which plan is right for you?
Start Website AIPick the plan that matches support load, recommendation depth, and rollout complexity.
Starter fits small websites or Shopify stores validating AI support. Growth is the best balance for teams that need more AI conversations, recommendations, and operator workflows. Scale is for higher traffic, deeper automation, and larger teams.
Plan guide
Choose by operating model, not by another feature checklist.
The cards and comparison table above show limits. This guide explains the business situation each plan should solve, so the next step is clear.
Start with Starter when support is still founder-led.
Use it when the site needs answers for repeated product, delivery, returns, and FAQ questions before adding an operator workflow.
Move to Growth when handoff becomes daily work.
Choose Growth when Telegram alerts, more conversations, and gap detection are needed to keep shoppers moving without watching the dashboard all day.
Use Scale when AI support is part of operations.
Scale fits teams with several operators, higher traffic, and a need for stronger monitoring around what the assistant can answer.
Rollout path
Start Growth for WebsitesSync approved website or store content first, test the top customer questions, launch on selected pages, then review unanswered gaps before expanding.
Early access
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FAQ
Questions
Which plan should I choose?
Starter covers the core assistant workflow. Growth adds larger allowances, longer history, all ready-made characters, and one Telegram operator connection. Scale expands usage, history, memory, operators, and advanced controls.
Is there a Shopify trial?
The current Shopify billing configuration defines a 7-day trial for Starter, Growth, and Scale. Final confirmation and billing are handled through Shopify.
Can I change plans later?
Yes. Shopify merchants can change plans through Shopify billing. Website customers can review the available plan controls in the AiRep24 web app.
What knowledge does AiRep24 use?
Each installation uses the website or Shopify knowledge the merchant configures and keeps current. Plan limits do not change the merchant's responsibility for its customer-facing source information.