Provide the exact visitor action
Share the question, selected settings and expected behavior. For visual issues, include a screenshot that shows the complete widget or page state.
Faster diagnosis
Send the evidence that identifies the affected installation.
A concise, reproducible report helps separate knowledge, configuration, storefront and operator-delivery problems.
Remove sensitive customer data
Do not include passwords, tokens, payment information or private customer records in ordinary support messages. Use the approved privacy or secure-support route when required.