01

Fashion Shopify store

Problem: shoppers ask repetitive questions about size, color, and matching items.

AiRep24 setup: synced product data, return policy, size FAQ, voice Q&A, product recommendations, and Telegram operator handoff.

Example question: “Do you have this dress in medium and what shoes match it?”

Result: AiRep24 answers the size question and recommends matching products in the same flow.

02

Skincare store

Problem: shoppers compare products and ask whether an item is a good fit for sensitive skin.

Features used: product recommendations, multilingual support, policy answers, and Telegram escalation for edge cases.

Result: shoppers get faster presales guidance and operators only step in when the conversation needs manual review.

03

Home goods store

Problem: delivery questions, free-shipping thresholds, and compatibility questions slow down the support team.

Features used: knowledge sync, delivery-policy answers, cross-sell suggestions, and operator handoff.

Result: AiRep24 answers repetitive questions quickly and helps shoppers move toward the next buying step.