What the business needed
Give buyers immediate guidance across a broad electronics catalogue, delivery, payment, warranty and returns.
What AiRep24 connects
Public product/category pages and customer-facing store policies, with a Ukrainian default greeting for this implementation.
Questions the assistant handles
Product specifications and comparisons, availability, delivery, warranty, returns and the next relevant catalogue page.
How the knowledge stays current
Changed public sources can be rescanned; the assistant responds in the language of each incoming question.
Real implementation
How E‑Stuff supports product, delivery, and warranty questions
E‑Stuff presents a broad electronics and home-appliance catalogue alongside delivery, payment, warranty, return, and service information. A useful assistant has to keep product facts separate from policy conditions and private order work.
Connected sources
AiRep24 uses public product and category pages plus customer-facing store policies. This installation starts the conversation in Ukrainian and can answer according to the language of the visitor’s message when the configured sources support the answer.
Example visitor request
The answer should use current attributes and price data, link to real product pages, and cite the relevant warranty and delivery information. If availability is absent or conflicting, the assistant should say so or route the visitor to the approved store contact.
Human boundary
Order changes, payment exceptions, warranty decisions, and any fact missing from current public sources require the store team or another approved channel.
Last verified: 2026-09-17
Example visitor request
Compare Google Pixel 9 Pro XL with an available alternative. What warranty and delivery options apply in Odesa?
The AiRep24 chat entry point, catalogue navigation, product records, and public delivery and warranty pages were checked on the live E‑Stuff storefront.
What is publicly verified
E‑Stuff + AiRep24
The screenshot above was captured on the public website with its AiRep24 widget open. The facts below describe the implemented configuration and public content, not unverified performance claims.
AiRep24
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