AI customer service assistant for Shopify that sells and supports.
AiRep24 helps Shopify stores answer product, delivery, return, size and recommendation questions from live store data. It combines AI chat, voice Q&A, smart search, product recommendations, review collection, memory with consent, and Telegram operator handoff in one assistant.
Built for Shopify stores that need answers, recommendations, voice questions, and human escalation from one context-aware assistant instead of a generic chatbot.
Answers that sellUses synced products, variants, policies, shipping, discounts, markets, and store pages.
Conversion flowFrom first question to repeat purchase, AiRep24 works across the whole customer journey.
Sync store knowledgeProducts, variants, inventory, collections, policies, pages, shipping, markets, locations, discounts, metafields, and manual notes become one structured knowledge base.
Answer and searchCustomers ask naturally: “beige pants size L”, “what matches this hoodie”, or “how long is delivery” and get precise answers with real product cards.
Recommend and rememberThe assistant suggests approved cross-sells, upsells, free-shipping add-ons, and saves wishlist/preferences when the visitor gives consent.
Follow up and hand offAfter delivery it can ask for a review; when a human is needed, Telegram operators receive the full conversation and customer context.
Why it converts
Beyond a rule-based Shopify chatbot.
Most chat widgets answer text. AiRep24 understands the current page, cart, product catalog, customer memory, order status, shipping rules, discounts, and approved recommendation logic.
Knows what is actually in your store
The Shopify app builds a structured knowledge base from products, variants, inventory, collections, tags, categories, metafields, policies, delivery rules, payment settings, discounts, markets, pages, and blog content.
Turns answers into actions
When customers ask for products, alternatives, sizes, colors, add-ons, bundles, or delivery thresholds, the assistant can show clickable cards, quick actions, links to real product pages, and wishlist buttons directly in chat.
Keeps humans in the loop
Owners and operators can receive Telegram alerts, watch conversations, reply manually, and return the chat to AI without losing context.
One assistant instead of five disconnected apps
Search, recommendations, wishlist, reviews, and live operators work from the same customer context.
This section is not decorative before/after. It shows the actual stack AiRep24 brings into one chat experience: product discovery, cart boosters, memory, post-purchase feedback, and Telegram handoff.
One shared brain and one customer timeline instead of separate widgets that do not know about each other.
Smart product searchTurns natural questions into relevant product cards and links to real store pages.Cross-sell and upsellSuggests approved add-ons, alternatives, bundles, and free-shipping boosters at the right moment.Wishlist and memoryRemembers sizes, colors, saved products, and preferences only after customer consent.Post-purchase feedbackCan ask for a review after delivery and route negative signals to an operator.Telegram operator bridgeLets humans join with page, cart, session, customer, and conversation context.
Revenue moments
AiRep24 reacts to what the visitor is doing now.
The assistant can use the current product page, cart contents, customer preferences, order history with permission, and store rules to recommend the next best action.
What is included
The five apps AiRep24 replaces.
Instead of installing disconnected widgets, the store gets one assistant that shares the same knowledge, memory, and operator workflow.
AiRep24 indexes customer-facing store data and exposes missing gaps so the owner can fix policies, product details, delivery rules, payment information, and product option data before customers ask.
Products and variantsNames, images, descriptions, options, prices, inventory, tags, collections, categories, vendors, metafields, and compatibility signals.
Policies and operationsRefunds, shipping, payment methods, markets, locations, privacy, terms, pages, articles, discounts, and customer-facing rules.
Customer memoryConsent-based wishlist, preferences, viewed products, asked-about products, previous orders where allowed, and useful follow-up context.
Operator contextTelegram alerts include the current page, message, session, bot key, and conversation context so humans can answer without asking twice.
Why owners use itAiRep24 gives a small team the behavior of a trained sales assistant, support agent, search tool, review collector, and operator desk.
Better answersCustomers get store-specific answers instead of generic AI responses or “I am not sure” fallbacks.
Better recommendationsApproved product relationships guide the assistant toward combinations the merchant actually wants to sell.
Better timingThe bot can react to product pages, cart state, delivery status, and returning visitor memory.
Better handoffWhen AI should not decide alone, a human operator can join with full context and keep the sale moving.
Early access
Install the assistant that can sell, support, remember, and escalate.
Start with Shopify, then use the same AiRep24 core for websites, SaaS apps, landing pages, and future channels.
FAQ
Questions store owners ask
How does AiRep24 know what to answer?
It builds a structured knowledge base from Shopify products, variants, collections, pages, articles, policies, shipping, payments, markets, discounts, metafields, and manual merchant notes.
Can the owner edit the knowledge base?
Yes. The app shows the knowledge base by section, lets the owner review what was found, add missing information, and remove or correct items that should not be used.
Can it show products directly in chat?
Yes. Product search, recommendations, upsells, cross-sells, and wishlist suggestions can be shown as interactive product cards that link to the current store.
Does it support wishlist and customer memory?
With customer consent, AiRep24 can remember preferences such as colors, sizes, saved products, viewed products, searches, and useful order context for future recommendations.
How does Telegram handoff work?
The owner connects Telegram by QR/open link. New chats and escalation events can appear in Telegram with page, session, bot, and message context so an operator can reply quickly.
Is it only for Shopify?
No. Shopify is the first full app, but the AiRep24 core is designed for websites, SaaS apps, landing pages, and other channels that need the same knowledge, memory, and chat intelligence.