Available in the Shopify App Store

AI customer service assistant for Shopify that sells and supports.

AiRep24 independently answers shoppers in their language using live store data. It finds and compares products, shows available variants and adds to cart. Eligible plans add personal memory, wishlists, voice, approved cross-sells and upsells, plus confirmed price-drop and back-in-stock emails.

All paid plans include a one-time 14-day Growth trial, limited to 100 AI replies. Shopify handles approval and billing.

Answers that sellUses synced products, variants, policies, shipping, discounts, markets, and store pages.
Interactive recommendationsShows product cards, matching add-ons, cart boosters, and wishlist actions inside chat.
Autonomous by defaultThe AI handles conversations independently. Join from the console or Telegram only if you choose.
Shopify plans

Start with selling answers. Add advanced conversion tools as you grow.

Monthly or annual billing. Annual plans include two months free. There is no permanent free plan and no automatic overage billing.

Starter

For stores that need reliable product discovery and support answers.

$19/mo

$190/year

  • 500 AI replies per month
  • Grounded catalog and policy answers
  • Product search and comparison
  • Contextual recommendations and product cards
  • Direct product links and add-to-cart
  • One in-app operator
Install Starter

Scale

For teams that need more volume, operators, and control.

$149/mo

$1,490/year

  • 5,000 AI replies per month
  • Everything in Growth
  • Up to five in-app and Telegram operators
  • Saved operator replies
  • Automatic escalation rules
  • Advanced analytics
  • Priority support
Install Scale

Need more replies without changing plans? Growth and Scale can add 1,000 replies for $35 by explicit purchase. Extra replies are never charged automatically.

Choose your product

One AiRep24. Two products.

You are viewing AiRep24 for Shopify. If your business runs on another platform, the same self-learning core is available for any website.

Conversion flowFrom first question to repeat purchase, AiRep24 works across the whole customer journey.
  1. Sync store knowledgeProducts, variants, inventory, collections, policies, pages, shipping, markets, locations, discounts, metafields, and manual notes become one structured knowledge base.
  2. Answer and searchCustomers ask naturally: “beige pants size L”, “what matches this hoodie”, or “how long is delivery” and get precise answers with real product cards.
  3. Recommend and rememberThe assistant uses cart context for cross-sells and upsells, remembers preferences with consent, and offers wishlists and confirmed price or stock alerts.
  4. Follow up and stay connectedAfter delivery it can ask for feedback. Shoppers can request one-time product alerts; owners can review conversations or join through the console and Telegram.

Why it converts

Beyond a rule-based Shopify chatbot.

Most chat widgets answer text. AiRep24 understands the current page, cart, product catalog, customer memory, order status, shipping rules, discounts, and approved recommendation logic.

Knows what is actually in your store

The Shopify app builds a structured knowledge base from products, variants, inventory, collections, tags, categories, metafields, policies, delivery rules, payment settings, discounts, markets, pages, and blog content.

Turns answers into actions

Show clickable product cards, available size and color options, comparisons, add-to-cart and wishlist actions. Shoppers can request a price-drop or restock email for the exact variant; confirmation is required and unsubscribe is always available.

Keeps owners in control

The AI works autonomously. Owners can inspect answers, shopper preferences, saved favorites and shopping activity, or join a conversation from the console or Telegram by choice.

AiRep24 structured knowledge base and store readiness preview
One assistant instead of five disconnected apps

Search, recommendations, wishlist, reviews, and live operators work from the same customer context.

One assistant connects discovery, cart recommendations, saved preferences, wishlists, product-alert emails and post-purchase feedback. Customers keep their conversation context; owners keep visibility and control.

AiRep24 combines smart search, recommendations, wishlist memory, post-purchase review, and operator handoff
One shared brain and one customer timeline instead of separate widgets that do not know about each other.
Smart product searchTurns natural questions into relevant product cards and links to real store pages.
Cross-sell and upsellSuggests approved add-ons, alternatives, bundles, and free-shipping boosters at the right moment.
Wishlist, memory and alertsRemembers sizes, colors and favorites with consent; sends confirmed price-drop and restock emails.
Post-purchase feedbackCan ask for a review after delivery and route negative signals to an operator.
Optional Telegram accessLets authorized operators join by choice with the conversation, shopper and cart context.
Revenue moments

AiRep24 reacts to what the visitor is doing now.

The assistant can use the current product page, cart contents, customer preferences, order history with permission, and store rules to recommend the next best action.

AiRep24 smart product search with interactive product cards
AiRep24 cart upsell and free shipping recommendation
AiRep24 asks for post purchase feedback after delivery

What is included

The five apps AiRep24 replaces.

Instead of installing disconnected widgets, the store gets one assistant that shares the same knowledge, memory, and operator workflow.

04Reviews
Post-purchase feedback

After delivery, AiRep24 can ask how the order went, collect review signals, and route problems to a human before they become complaints.

Reduce tickets

Knowledge engine

It learns your store, then keeps itself useful.

AiRep24 indexes customer-facing store data and exposes missing gaps so the owner can fix policies, product details, delivery rules, payment information, and product option data before customers ask.

Products and variantsNames, images, descriptions, options, prices, inventory, tags, collections, categories, vendors, metafields, and compatibility signals.
Policies and operationsRefunds, shipping, payment methods, markets, locations, privacy, terms, pages, articles, discounts, and customer-facing rules.
Customer memoryConsent-based favorites, colors, sizes, viewed products, interests and permitted order history personalize future visits. Conversations and saved product cards resume when shoppers return.
Merchant workspaceThe merchant workspace shows conversations, shopper context, knowledge status, AI replies, product-card displays and cart additions. Cart activity is shopping intent, not a completed sale.
Store KnowledgeSynced 2 minutes ago
Healthy
1,842Products8,913Variants24Policies/pages
Products and variants

Prices, inventory, tags, options, metafields, images.

Operations

Shipping, returns, payments, locations, markets.

Needs review

Missing refund policy and payment method details.

Business outcomes

Designed for conversion, AOV, and repeat purchases.

Every feature is tied to a revenue or customer-experience outcome, not just “chat automation”.

Why owners use itAiRep24 gives a small team the behavior of a trained sales assistant, support agent, search tool, review collector, and operator desk.
  1. Better answersCustomers get store-specific answers instead of generic AI responses or “I am not sure” fallbacks.
  2. Better recommendationsApproved product relationships guide the assistant toward combinations the merchant actually wants to sell.
  3. Better timingThe bot can react to product pages, cart state, delivery status, and returning visitor memory.
  4. Optional interventionAI handles the conversation independently. An authorized operator can join by choice with the existing history and shopper context.

Available now

Install the assistant that sells, supports, remembers and follows up.

Install through Shopify, choose a paid plan, and use the one-time 14-day Growth trial with up to 100 AI replies.

View AiRep24 in the Shopify App Store

FAQ

Questions store owners ask

How does AiRep24 know what to answer?

It builds a structured knowledge base from Shopify products, variants, collections, pages, articles, policies, shipping, payments, markets, discounts, metafields, and manual merchant notes.

Can the owner edit the knowledge base?

Yes. The app shows the knowledge base by section, lets the owner review what was found, add missing information, and remove or correct items that should not be used.

Can it show products directly in chat?

Yes. Product search, recommendations, upsells, cross-sells, and wishlist suggestions can be shown as interactive product cards that link to the current store.

Does it support wishlist and customer memory?

Yes. With consent, it remembers colors, sizes, favorites, interests and permitted order history. On eligible plans, shoppers can also request a confirmed price-drop or restock email for a selected variant. Each request sends one notification and includes unsubscribe.

How does Telegram handoff work?

Telegram access is optional: the AI handles customer conversations independently. Connect an authorized operator by QR/open link to receive context and join a conversation when you choose; the owner can also review the history in the console.

Is it only for Shopify?

No. Shopify is the first full app, but the AiRep24 core is designed for websites, SaaS apps, landing pages, and other channels that need the same knowledge, memory, and chat intelligence.